Terms of use

Last updated 12 October 2026

These terms apply when you use Bram DataPlug (the website at bramdataplug.com.ng and the app). Bram DataPlug is a product of Bram Technologies, Okpanam, Delta State, Nigeria ("we", "us"). By creating an account you agree to them.

Your account

• You must give your real name, a phone number and an email address you control.
• Keep your password and your 4-digit transaction PIN private. Anyone with your PIN can spend your wallet balance. We will never ask you for your PIN.
• Tell us straight away if you think someone else has used your account.
• One person, one account. Reseller accounts are for buying on behalf of your own customers.

Your wallet

You add money to your wallet through Paystack and spend it on purchases. Your wallet is not a bank account and does not earn interest. Each account has a daily spending limit, shown in the app, to protect you if your account is misused.

Purchases

• We pass your purchase to the network or biller through our service providers. Delivery times depend on the network.
• You are responsible for entering the correct phone, meter or smartcard number. For electricity and TV we show the account name before you pay; please check it.
• Prices can change. The app always shows the price before you confirm, and that is the price you pay.
• Failed purchases are refunded to your wallet as set out in our refund policy.

What you must not do

• Use Bram DataPlug for fraud, money laundering, or with stolen cards or accounts.
• Try to break, overload or get around the security of the service.
• Resell under our name, or pretend to be us.

We may suspend or close an account that breaks these terms. If we close your account, we will return any remaining balance that is not connected to fraud.

Availability

We work to keep Bram DataPlug running at all times, but networks, billers and payment services sometimes have outages that are outside our control. When that happens, purchases may be delayed or refunded.

Liability

We are responsible for delivering what you paid for or refunding it. We are not responsible for losses caused by a wrong number you entered, by someone using your PIN, or by events outside our reasonable control. Nothing in these terms limits rights you have under Nigerian consumer protection law.

Changes

We may update these terms. If a change matters, we will tell you in the app or by email before it takes effect.

Contact

Questions about these terms: see our contact page. These terms are governed by the laws of the Federal Republic of Nigeria.